Return Policy

Returns of Hairdreams® Tape Extensions must be preauthorized within seven (7) days of receipt of the goods. All returns must be preauthorized. Please call us at 888-434-2471 to request a Return Authorization Number (“RA Number”).

Returned products must be received within thirty (30) days from the date on the invoice. Beauty Hair Trading Inc. d/b/a Hairdreams (“Hairdreams,” “us,” or “we”) will not process any returns received late or without a Return Authorization Number specific to the order and issued by us.

Returned products must be in the same condition as they were upon receipt. We will not issue any credit for items that have been opened, worn, altered, or that are not in salable condition. Packing materials and labels must be intact. We will not accept products not in salable condition, as determined by us, for return.

You must include the original packing slip or invoice along with the RA Number with the returned products. There will be a restocking fee equal to twenty percent (20%) of the value of the returned product. Refunds exclude the initial shipping cost paid to ship the products.

Please send the products you are returning to us at:

Hairdreams / Returns
20380 Gramercy Place
Torrance, CA 90501

You are responsible for all return shipping costs. We will not be liable for lost returns. All re-shipped replacement goods are sent from our facility in Torrance, CA.

In the event we approve a return, we will issue a credit to your account or otherwise process the return in accordance with this Return Policy. Products returned without authorization, returned late, or returned in non-salable condition may be rejected and, if applicable, returned to you at your expense.